Customer Testimonials
Friendly service and competent mechanics. Clean waiting area.
Good service with very friendly dealers
Ray Buick is by far the best car dealership we have ever dealt with and bought cars from!! Seriously. They are old school attentive and helpful. Always answer the phone and bend over backwards for their customers. Awesome- love you guys!
Requested top of the line tire replacement and Ray Buick was able to get a competitive price and replaced all four tires in a world record. I couldn’t have asked for more from them.
Always friendly. Small family dealership.
Before Ray, i would never bring my vehicles to a dealer for service (other than warranty service). Since Ray, i bring all 4 of my Buicks to his dealership. I know that i will always get an honest assessment and options. I brought the latest vehicle in for a 50k check up and oil change. The service was completed timely and my car was ready as promised. Honesty, reliability, timeliness and now long term relationship keep me coming back to Ray. I highly recommend them.
it's always great, bought my car 10 years ago, never took it anywhere else.
Outstanding dealership, they make us feel like we are part of the family. Always a great experience. From the receptionist to the sales department, to the service department, very friendly and professional. They get the job done.
Very Nice people and very informative about my vehicle.
The employees at Ray Buick go out of their way to make sure you are a happy customer. From the sales department to the service department they treat you like you are are important to the them. They know if they treat their customers right they will have a customer for life. Trust is always important in any business and I trust their expertise in the maintaining of my vehicle in top running shape. Selling dependable automobiles does not hurt!
Jim Travnik did an excellent job I will recommend these services to all my friends and family
Gregg was very helpful, he communicated clearly time and work to be done and my car and Rick as always very helpful, he let my four legged son stayed in his office while I picked up my car
I recommend Ray Buick to everyone! Rick Wrobel and Ray Gieselmann always go above and beyond, Rick made getting service done super convenient. He is always understanding and follows up. Rick is not only a great salesman he honestly is there throughout the entire length of ownership, I would recommend him and this dealership to anyone looking for a vehicle. Being treated like family will keep me a loyal Buick customer. Thanks for exceeding my expectations!
I’m always pleased with the service I receive at Ray Buick. The waiting period is short and very prompt.
My Wife came in for an oil and filter change, tire rotation. George provided my wife with great attention. The repairs were competed in a timely manner. Ray Buick stands up to its reputation of taking excellent care of their customers. Why shop anywhere else.
Great customer service. Could not be more pleased. If I could give a rating of higher than 10 I would.
Quite, relaxing and professional atmosphere.
Let me start by saying that I will never purchase a vehicle from another dealer. I bought my car back in 2017 and the service I've recieved since then has been nothing short of amazing. I found myself in a situation where I lost my keys, no spare. A new key was cut that night, locksmith came out the next morning and I was done. I want to especially thank Rick and Jim the locksmith. They made an incredibly stressful situation feel like it was not a big deal. I can't thank everyone enough. They're not your average ...
My new vehicle is exactly what I wanted and was delivered exactly how and when the dealer said it would be.
Had no problems, work was done faster than expected.
Ray Buick have always treated me as a priority, and are always professional.
Bought my friend Toni here to trade his K*a for a real AMERICAN car. He loves his new LeSaber and the exeptional service team led by Gerg.
Rick at Ray Buick was very professional and attentive he made my daughter's eyes light up. They're struggling with inventory like others but prices are still in line and they're a nice family owned business. It's like to thank I believe his name was Tony he detailed the car and it looked amazing. We bought a 2014 Buick Verano and my daughter was so thrilled to drive if with her new car. Thank you for the great experience.
Every helpful Very satisfied
Ray delivered the car right to my work and made the whole experience enjoyable
I bought a certified Buick 2 years ago, and with keeping up with suggested maintenance and fluids I have a good car for years to come
Outstanding customer service and great job on the repairs.
Good customer service
Great customer service, got vehicle done fast
Always excellent service.
I trust I will always have the repairs made on my car to be done properly. I have a lot of faith in the mechanics and the service associates (Greg and John). All the employees at Ray Buick are friendly and helpful.
THEY ARE ALWAYS GREAT. TRUSTWORTHY, EXCELLENT SERVICE AND GO ABOVE AND BEYOND.
I've been coming to Ray Buick since 2017. Their customer service and staff members are friendly. The Service department always listen and address my car concerns.
Jim and his team was great. I was very particular about the vehicle I wanted and they went above and beyond to get what I asked for. Once I got to the dealership I didn’t have to spend a lot of time like I usually do when buying a car. I felt very welcomed and accommodated. Thanks guys I love my new ride. Keep up the great work!
I Love all the people here
Wonderful place to purchase a car.
Polite and professional service.
Outstanding!!!! You couldn’t have a better service Manager!!! He goes above and beyond!! Always!! Everyone there is nothing but nice and helpful!!! Thank you so much!!!
Friendly, fast and personalized!
On time, completed in a timely manner, professional and friendly. Made recommendation's and suggestions for future maintenance. Assured me that all the concerns regarding my car were addressed. Very fair pricing.
First time owning a Buick and I love it.
Exelent service friendly people
Everything went just fine with the work that I had done !!
I use these guys for all my gm parts .. nice people.
The service was great Ray jr. If I had any more money I will buy another car from him a great salesman perfect for the job
My husband is a big car man he has bought thousands of cars in his lifetime. Our experience we had with Ray Buick was amazing, from our salesman, finance man and detail department, that won’t be the last time we go there! They were awesome! I give them a 10!
Very personable and courteous service. I never felt pressured in any way. All in all a very pleasurable buying experience.
Everyone that I met and dealt with was kind, professional, and wanted to help. Excellent experience. That's why I drive past several other Buick dealerships to go to Ray Buick to purchase or to have our SUV's serviced.
Excellent service
The service manager is excellent as he explains everything in details. No problem taking my vehicle ever. Excellent SERVICE!!
The service staff at Ray Buick is top notch. Service advisor John Pagan made sure my service request was completed as requested. I will continue to drive the extra miles to have my Enclave serviced by Ray Buick.
Jim made this the easiest of any auto purchase that I have done. Everyone from Ray, Jim and the entire staff were professional, friendly and top notch.
The service guys were very nice and professional. What I like most about Ray Buick is they have never tried to sale me something that I really didn't need.
Always get great service
Always excellent service.
Great
Personable, professional service team who is never pushy.
Excellent service all around.
Friendly, quick, well taken care of.
The only problem is the need for splendia and cream. Not that important
great experience
Very professional and courteous. Ray and his staff always go above and beyond to make the customer happy and satisfied. Always a great experience.
Great service. Very safe environment
Staff were doing a Great job and service was done very quickly.
I had come in for an emergency and was taken care of immediately, promptly and safety was of utmost concern. Efficient and personable.
My neighbour had purchased a car and recommended this dealership to me. My neighbour actually went with me and introduced me to Jim Travnik. We arrived at 1 and I walked out at 2:15 knowing which vehicle I was buying once they got it from another dealership. I had the exact amount I would be paying after my trade-in. There was no pressure and no haggling. Everything was very transparent. Jim really listened to me and explored options with me trying to meet my needs while getting the best offer. I walked out very happy. Picking up the car was a quick, ...
Friendly people
WOW! Ray Buick came through for us again. Check engine light came on. Freaked out as always. Called the service department to get it checked. John answered. He said they were booked solid for two weeks. YIKES. But, John said to bring it in and when they had time they would look at the diagnostic. Miracle John called back told us what it could be. They had the parts. Might take a day or two. Busy and all John called the next day. All fixed! George was also extremely helpful. Ray Buick ROCKS! Thanks Guys.
Service was great as always. We always go to them for our cars and car repairs.
Brought my car in for service. Everyone was friendly and I received what was needed fir my car at a good price.
The service representative was very professional and knowledgeable with my service request.
Good people and great deals.
Friendly and fast service.
They are great!!
First rate car dealership!
This is our third time leasing a Buick Encore through Ray Buick with Rick Wrobel. It has been such a positive experience working with Rick. He keeps us coming back!
Very professional and friendly service staff. Always keep us well informed. Everyone at the dealership knows us by name and is friendly and always says hello. Great place to buy and have your vehicle serviced.
They are always courteous and helpful
I have had nothing but exceptional service from Ray Buick from the top down. I have purchaced several vehicles and have recommended several of my friends whom have also purchaced several vehicles from Ray Buick. I am and will always be a loyal customer. keep up your outstanding service and don't change a thing. and as they say in your outstanding service department. "Don't fix what isn't broken". thanks for your great service, Richard Jalloway
John Pagan promptly greeted us and answered all of our questions. After the service, he came to the waiting area and explained all that had been checked by the tech. It was a pleasure to converse with him.
The staff was friendly, considerate, and overall very pleasant.
Service is fast and professional.
Excellent service!
We had car trouble while we were out doing errands. We brought it in to Ray Buick and they said that they would take care of the problem. They were conscientious and efficient. They are always available to ask a question or express a concern. We are grateful that the service managers are so accommodating. We know that we can count on them. Sister Ann Mary
The team at Ray Buick are always professional and very helpful. Ray Buick is the only place I will go when I need assistance on my vehicles.
The service department is excellent they do good work I’ve been taking my car there for 15 years
Great ppl to know..
very pleasant
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